Laurel Associates, LLC

Healthcare Management Consulting

Who We Are

Sarah Puccia, Principal

Kathleen Long, Principal

What We Do

Strategic Planning and Implementation

Operations Design

Specialty Programs

Physician Relationships

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Client Comments

Building the Bridge Between Ambulatory Strategy and Operations

Our Mission

We founded Laurel Associates on the principle of providing expert consulting services by senior healthcare executives at a competitive price. In partnership with each individual client, Laurel Associates develops the strategy, designs the operations, and implements the changes.


Our Industry-Based Experience

Laurel Associates' principals are experienced senior hospital/ambulatory care administrators with extensive careers in both community hospitals and academic medical centers directing:

  • Hospital-based ambulatory operations including imaging, lab and other ancillary services
  • Multidisciplinary clinical programs including oncology, cardiac services, orthopedics, women's health, and behavioral health
  • Physician practice management organizations
  • Primary care and multispecialty physician networks
  • Satellite clinics, urgent care, and occupational health centers
  • New facility development

Our Consulting Niche: Ambulatory Care

Laurel Associates' principals are experienced healthcare consultants who work with a national client base and specialize in ambulatory care:

  • Comprehensive assessment, benchmarking, and operational/financial improvement
  • Strategic planning and implementation
  • Operational process design and change management
  • Development of patient access programs and processes
  • Comprehensive specialty program development (including behavioral health, oncology, cardiac services, urgent care, occupational health, orthopedics) and program operations design
  • Development, consolidation, and privatization of hospital-employed physician networks
  • Financial improvement for physician practices
  • Development of physician-hospital relationship programs including recruitment and retention initiatives and other alignment strategies

Contact Us

Laurel Associates,LLC
1324 West Thorndale Avenue
Chicago, IL 60660

Voice: (773) 784-2515                 Fax: (773) 784-4035

E-mail:  sarahpuccia@laurelassociates.com, kathleenlong@laurelassociates.com